Returns and Exchanges
If the order you receive contains goods that you did not order or if the goods were faulty, then Roadshow will replace the item at no cost to you, or provide a full refund of your order. In order to receive a refund or replacement order, you will need to email Roadshow with your order number and the incorrect or faulty good(s) that you received within 14 days of receipt of your order. In order to receive a replacement order, or a refund of your order, you will need to return the incorrect order to Roadshow. Replacement orders will be shipped to you within 14 days of receipt of the incorrect or faulty goods from you. Roadshow will post packaging to you at Roadshow’s cost in order that you can return any incorrect or faulty goods.